Working in Partnership with East Thames    
  xMerge Housing
 

Leaders in Mail Merge Solutions for the Housing Community

 
 

xMerge_arcHouse

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xMerge Housing is an initial print stream system that captures outbound data and applies variable data processing. xMergeHousing has native support for most of the common housing applications including Orchard's arcHouse, Anite and Universal Housing, etc. The system controls the print stream which sends the information to Printers, Fax Systems, SMS, Email, or Webpages or to an archive database. xMerge is a Danish product and has been on the market for over 6 years. It is used by various government organisations and in the private sector including Hewlet Packard in Scandinavia.

xMergeHousingWorkflow

xMerge Housing is a version of the product that is especially designed for Social Housing in mind.

xMergeHousing has a built-in distribution function that enables one print job to be distributed to multiple printers, allowing use of each printer's features and functions and printer drivers have the ability to send to printers in the LAN, WAN or Internet using technology such as TCP/IP. This allows you to send or receive jobs locally or anywhere in the organisation around different sites.

xMerge Housing can send to a Windows or Unix printer drivers at the maximium speed of each spooler. xMerge Housing sends a complete print job to the destination device giving our users total flexibility and optimum reliability; while maintaining high speed.

Built-in key features:

Rent Statements: The system can merge data from arcHouse and can also query additional information from arcHouse to each statement.

Job Tickets: Ability to merge job details from arcHouse and produce job tickets, with additional information that can be queried from the Progress SQL92 database or any additional database, and can then be sent to any fax machine, e-mail, print queue,or any document or HTML.

Arrears letters: Production of arrears letters with data that can be queried from different systems and databases, and can also include any adhoc information including court dates etc.

Information can then be automatically loaded back into arcHouse as action codes using dataloaders, or stored in the xMergeHousing database. (Arrears letters module is needed for this storage feature).

BULK Rent Statements: The system can merge documents and data for bulk statements and sort the statements by the Royal Mail postcode sorting system to take advantage of bulk mailing discounts. The system can also query additional information from arcHouse to each statement or add any information based on the fields in the statement itself (for example if the customer is in arrears, etc.) (Bulk Sort module is needed for this feature).

Additional Reports: The system can create any addtional housing reports or documents that can be queried direct from the Progress SQL92 database or from datafiles.

Document Handling: Can create PDF or HTML documents from all letters, reports and statements. It can also convert to several other documents as Microsoft Word, Excel etc. (Document Conversion module is needed for this feature).

User Control: A prompt feature is available using templates for each print job.

 
Main benefits:

A robust mail merge engine that requires no user interaction once configured.
Compatible with all major housing software applications and different datasources
Detailed logging system, including corrupt document alert.
Ability to edit all templates with ease and can import documents from Microsoft Word for use in template design.
Variable Data Printing. Printing a message on the page depending on certain criteria. e.g. if rent account overdue then print in red,. if it is christmas then print “Merry Christmas” on each page. Ability to print a message based on type of template of any variable that it is possible to calculate (e.g. if a customer account is in credit or deficit)
Print tracking/ troubleshooting, to identify where a job failed.

Additional modules:

1. MailSort module: Can sort large print jobs by postcode before printing to take advantage of discounts available from the post office. An OMR or barcode can be inserted on the page so a folding machine can insert it into an envelope. The postcode is then sorted against a database according to the Royal Mail Walksort.

2. Fax Module: Enables you to send job tickets, rent statements or reports directly to fax queues.

3. Arrears Letters Module: Especially designed for accounts in arrears for Housing Associations. Can query any datafiles or datasources from different locations and merge them into one document. Can also include different input questionaires for each letter that can then be loaded back to any database in the form of action codes including the arcHouse database(Progress SQL92).

4. Document conversion module: Automatically converts the merged document into Word, Excel and several other documents as requested (can be located in a different server for more robust process of other print jobs).

5. Archive Module: Designed for storing a merged document in any common database with the help of ODBC or in the xMergeHousing especially designed for future data mining or reference work.

 

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Key Features:

Very efficient and robust.
Native support for arcHouse
Works on any printer including laser, line printers etc.
Designed for use of multiple datafiles as from Orchard arcHouse.
Created specifically for the social housing market and follows all Housing Corporation regulations.
Flexible additional features, not available in other systems.
Easy to create bulk statements.
Enables rapid follow up for sending arrears information letters.
Archive Features.
MailSort system for mass mailing discount
Created by people who know and understand Social Housing
Plug ‘n’ Play.

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Testimonials

"xFormHousing enables us to outsource the printing of quarterly rent statements and ensures we keep our promises.”

East Thames Group